The needs of survivors are at the heart of everything that Caranua does
Survivors are entitled to compassion, respect and dignity
Caranua will always be open and fair in every way
How Caranua put the survivor first
“Leanne treated and spoke to me so nice every time we spoke. She’s a credit to Caranua. She’s done her best for me on every occasion.. can’t praise her enough.”
We publish regular updates on applications to Caranua and this one provides information to the 31st of January 2019
Following feedback from Survivors, we have changed our internal processes to improve our contacts with Survivors, while ensuring we continue to provide a responsive, person-centred and professional service. From Monday 11th February 2019, when a Survivor contacts...
We are happy to publish the minutes of our Board meetings so that Board activities and decisions are accountable. There is always a delay between the meeting held and the publication of the minutes. This is because the minutes must be approved before they can be published. Minutes are approved at the meeting after the meeting they are a record of. For example, if a Board meeting is held in March and the next meeting is held in April, the minutes of the March meeting will not be on the website until after the April meeting.