If you are a professional working with a survivor, or are a service provider and Caranua is paying for services or equipment from you on behalf of a survivor, this section will be helpful.
Update on Application timelines
This letter from our CEO Rachel Downes gives an update on Caranua application timelines.
Caranua is no longer accepting new applications from survivors for financial supports however we can help to connect you with organisations that may be able to help you now or in the longer term. If you are interested in this type of support please contact us by phone, email or post. Our office hours are 9.30am to 5pm, Monday to Friday.
Caranua can offer support, information, advice and advocacy services to survivors. The help we provide will depend on the needs and circumstances of each survivor eligible to apply to Caranua.
What is Caranua?
Caranua is an independent State Body set up to help people who, as children, experienced abuse in Institutions in Ireland and have received settlements, Redress Board or Court awards.
We help survivors by paying for services and equipment in the following areas:
- Health and wellbeing
- Housing support
- Education, learning and development
I am a service provider and have been asked to provide a quotation to give to Caranua. Why do you need this?
As a public body, we must account for how money is spent, so we need valid invoices and receipts for services that we pay for. If you are giving a quote that will be passed onto Caranua, please remember to ensure it is on headed paper and includes details of what the work is for; any VAT that will be added, or is included; the date; and other important information.
Do you pay for services in countries outside Ireland?
Yes. Applicants to Caranua are not disadvantaged if they are now living outside Ireland, and we can work with local service providers regardless of where they now live.
I want to run a course, or provide a service to a group of survivors, can I apply for Caranua to fund this?
No, we cannot provide funding to groups. If an individual survivor wants to attend a course or avail of a service, we can help to facilitate this. But we can only help individual applicants.
Frequently Asked Questions on Caranua
This section answers some frequently asked questions on Caranua.
Timeline of Caranua
This is a timeline of events that gives context to the history behind Caranua
Are you an elected representative and / or a member of the Oireachtas that would like to contact Caranua?
We are delighted to hear from you and are happy to assist with any queries you might have on behalf of a constituent.
Please use our dedicated Oireachtas email address – firstname.lastname@example.org
I am working in support of someone who may be able to benefit from Caranua can I speak to you on their behalf?
The confidentiality of survivors who apply to us is very important. For this reason we never share or discuss information about any individual, without their written permission. However, we understand that some people may want another person to deal with us on their behalf. In this instance someone can become the ‘Nominated Person’ for an applicant. When you are someone’s ‘Nominated Person’, Caranua will deal with you instead of with the applicant, in relation to all aspects of their application.
If you have any questions you can call us on 1800 212477 from Ireland, 0808 234 1303 from the United Kingdom and +353 1 8742277 from outside Ireland and the UK. Or you can email us at email@example.com.
Frequently asked questions
This section answers some frequently asked questions on the application process.
This will give you more information on Institutions covered.