Survivors who have completed the application process with Caranua, detail their experiences in this section. As you will see from the individual ‘experiences’, some people choose to give some details about who they are, for example their name and their age, but others prefer to remain anonymous. However, all of the words are from the survivors. We will post more ‘experiences’ here on a regular basis.
“A very emotional thanks to you all at Caranua”
Many thanks to you and all the team
“from the bottom of my heart”
I will never forget you all for your kindness
“thank you all again and again”
Before it is too late let me say a big thank you to Caranua
“my sincere thanks”
thanks to your kindness I am in a decent place for the first time in my life
Improvements to how our Advisor Team works
Following feedback from Survivors, we have changed our internal processes to improve our contacts with Survivors, while ensuring we continue to provide a responsive, person-centred and professional service. From Monday 11th February 2019, when a Survivor contacts...
Many thanks for the messages that mean so much
We want to share some of the beautiful messages we have received for Christmas 2018 – messages that mean so much to us. Many thanks to everyone who took the time to contact us.
“I know that many people I am in contact with are very happy for the help and support they have received
How are things at Caranua at the moment? I know that many people I am in contact with are very happy for the help and support they have received and the way that the staff have been treating them makes them feel as real people and as far as I am concerned Caranua are...
“From my first contact with Caranua I was treated with respect, kindness and professionally.
My case worker Natalya was very personable, compassionate, understanding and attentive to my individual needs. All other staff there that I came in contact with by phone, were always very kind and helpful.
“She’s a credit to Caranua
Leanne treated and spoke to me so nice every time we spoke.
“Geraldine has been consistently patient caring and helpful..
Geraldine has been consistently patient caring and helpful and it was a pleasure to communicate with her."
“I am extremely grateful to you for all the kindness..
empathy, consideration, advise, guidance and assistance you have continuously provided to me. over the past two years.
“Thank you all so very much, especially Natalya, thank you sincerely.
Since we began our time with Caranua, a very courteous and helpful lady called Natalya was wonderful.
“Through no fault of my own I have a lot of health problems but it is making my life much easier since I got in contact with Caranua”
First of all I want to take this opportunity in thanking Caranua for all the help they are giving me. Being an x survivor, it can be a very lonely life.
“If you are reading this as a survivor I urge you to contact them”
I'm Jim and I'm 73 years of age and I'd like to share my experience of CARANUA with you. To any survivor who thinks to himself/herself "sure they won't help me", let me put your mind at rest, by getting in touch you have nothing to lose. As a survivor who has had...
“My Advisor is a fantastic gentleman and is most helpful in all my concerns”
My Advisor Adrian is a fantastic gentleman and is most helpful in all my concerns, he listens and he has the manner of which I wished I was blessed with, makes me feel I am the only survivor that gets attention. He is a very special person in my life at present and I...
“You definitely made a difference in my life as our home is as snug as a bug in a rug with the new heating system”
I would like to thank all at Caranua for the great work you are doing on behalf of all who were abused in the schools of Ireland.
“I can honestly tell you that Caranua are the best organisation ever to be set up by the government in my lifetime”
I wish to thank and congratulate team Caranua, for their fantastic work in helping survivors of abuse in residential care homes and semi-state run institutions a very long time ago – but it can never be forgotten.
“I hope if there is anyone out there like me who had to endure many years with the abuse of living in an industrial school, get in touch with Caranua”
My name is Carmel and I am writing to tell you how happy I am to have been in touch with Caranua who have been so kind and generous to me got in touch with Caranua after my husband saw it mentioned on TV3’s Ireland AM. I rang Caranua who sent me out an application...
“It has definitely helped my self-esteem”
My name is Simon. I am 57 years of age. I would like to say thank you to the Caranua team for all the help and support that they have given me to date.
“Trust me survivors place your trust as I have and did in this outstanding Caranua and its officials”
To all Survivors contacting Caranua: As a Survivor I want to express from my heart my deepest appreciations and thanks to all the people working at Caranua…
“As a suspicious survivor I can’t praise and thank enough all the staff at Caranua for their patience and professionalism”
My early suspicions of Caranua stirred up all kinds of emotions and debate, especially of being a regional ‘chairman’ of a very prominent ‘survivor group’ as well as other positions held.
“Patrick and the great team at Caranua can do for you as it has done for me – get in touch it will change your life too”
You may find it hard to get in contact with Caranua but let me put your mind at ease, it was one of the best moves of my life because I got to know one of the best human beings in my life, Patrick Cleary. He is the best Advisor in the world, and has changed my life so...
“It has contributed greatly to my on going healing and changing feelings toward the country of my birth”
I would like to forward my thanks to Caranua and in particular to my adviser Natalya. Over the last months Natalya has been more than an adviser to me. She has shown kindness, support, and above all else respect to me regarding my application to Caranua. I cannot...
“Don’t be afraid of being caught up with lots of paperwork and process there is someone there to guide you through it and offer support along the way”
I would like to express my sincere gratitude to everyone at Caranua.
“We might have had a bad start in life through no fault of ours but now at least we have been made comfortable in the latter stages of life”
Thank you so much for all that you have done to make my life more comfortable in my home. One could not have wished for anything better, we might have had a bad start in life through no fault of ours, being brought up in an Institution, but now at least we have been...
“I sincerely look forward to a new era for Survivors where gaps in services can now be addressed in a more open inclusive and progressive way”
I decided to post this feed back as sometimes it’s easier to offer complaints, and forget to recognise when things are good; take the time and effort to acknowledge the good work done by Caranua and their staff. Like most of us, I had my reservations and like most of...
“My Advisor was amazing he helped me so much and the service I got from Caranua was brilliant”
I would like to thank Caranua for all they have done for my mam who suffers from dementia.
“My Advisor was always helpful and willing to put all her efforts and exhaust all avenues to help me qualify for application”
I would to thank Caranua for their wonderful help in regarding my educational fees while studying for my exams in college.
“Survivors are resilient people who have travelled quite a journey”
My interaction with Caranua has been a hugely positive experience.
“I found dealing with Caranua to be a very different experience from other past agencies”
The Advisor I worked with at Caranua, Natalya, was superb, nothing was too much trouble for her.
“All of the staff, from my Advisor to the phone operators were all brilliant”
I was very happy with the service I received, everyone was very helpful and very friendly from start to finish.
“I have had a very positive experience in dealing with Caranua”
I have had a very positive experience in dealing with Caranua.
“We can be our vulnerable selves and be encouraged to be the best we can be”
Caranua to me is all about the people who work there and I have been assigned a very compassionate gentleman called Ronan.
“Initially we were a little apprehensive about what lay ahead with this new organisation, but we need not have worried”
I’m just writing to tell you and all involved in Caranua, how very grateful we are to all of you, but especially you Patrick as you have been assigned my husband Danny’s Advisor.
“My experience with Caranua has been very positive”
My experience with Caranua has been very positive.
“I also wish to acknowledge the manner in which my application was handled – with great courtesy and dignity”
I would like to thank my Advisor Karen for her help and guidance in my application to Caranua.
“I felt everyone I dealt with in Caranua treated me with dignity”
"I went through the different stages of the application process and dealt with a number of people in Caranua. I found Julie Anne and Lucy very good and my Advisor, Patrick, was extremely helpful. "My Advisor was very helpful and brought me through the process. I...
“I was sure I might be turned down as I don’t know how the system works and was afraid to ask”
“I would like to thank Caranua for the great support they have given me. I expect we were all very nervous about asking for help and not being very learned on how to go about it. “It took a while to get things working, and I was passed on to a very kind lady who took...
“I feel indulged and spoiled and important”
“I wish to thank Caranua for the assistance I have received from the fund. All of my dealings with your staff have been positive, user friendly, professional, compassionate and fair. "I have had two requests turned down, and many requests have been allowed. But then...
“I would urge all those eligible to apply right away, and enjoy the benefits”
“I live in Australia. My experience with Caranua has been very positive. The application process took quite a bit of time, but once I was assigned an Advisor, my needs were addressed promptly in a courteous and professional manner. "Despite the time difference, my...