News & Events

€73.8 million spent on services

We publish regular updates on applications to Caranua and this one provides information to the 30th June 2018

We have now:

  • Received Part 1 applications from 6,327 people
  • Confirmed eligibility for 5,733
  • Number of Survivors with current open applications 2,383
  • Number of Survivors waiting initial assignment: 107

How many people can apply?

To be eligible to apply to Caranua, a person must have spent time in an institution as a child, and received an award through settlement, Court or the Residential Institutions Redress Board. Our Application Form Part 1 allows us to check whether someone can apply. Once we receive the form, we usually do this in ten working days. The number of Part 1 applications received up to the 30th June 2018 is 6,327. Of these 5,733 survivors have been deemed eligible to apply.

Current Status of Applications

After an applicant is deemed eligible to apply, we ask them for identification documents. Once their identification documents are verified, the next step is that they are allocated an Application Advisor, who will work with them on their application for services.

As at the 30th June 2018, there were 107 survivors who have yet to receive services, who are waiting to be assigned an Advisor. There are currently over 2,383 survivors working with an Advisor, over 2,200 are first time applicants. There are 211 people, who have already received services and who have submitted a reapplication, who are waiting to be assigned an Application Advisor.

Status Summary Subtotal
Number of Survivors with current open applications 2,383

First application = 2,111
Repeat 1 = 250
Repeat 2 = 21
Repeat 3 = 3

Waiting first time assignment 107
Waiting repeat assignment 185


724 survivors assigned to an application advisor in 2018


Status Summary Subtotal
Initial application 510
Repeat 1 169
Repeat 2             33
Repeat 3 12
Total assignments 2018 724


 Complaints 2018 


Date of Initial Complaint Stage 1 Stage 2 Stage 3
Grand Total 13 2 1 16


 Feedback received 2018 


Nature of Feedback CY2018
other 1
Suggestions for Improvement 4
Positive Feedback 168
Grand Total 173


Payments and spend (to end of June 2018)

To the end of June 2018 we had spent €73.8 million on services as follows:

Applications Value by Category Type Cumulative
Health €20.1 million
Housing €52.2 million
Education €1.31 million
Exceptional Needs €206,760
Total Value of Applications Paid €73.8 million