We publish regular updates on applications to Caranua and this one provides information to the 28th of February 2019.
We have now:
- Received Part 1 applications from 6,543 applicants
- Confirmed eligibility for 5,976
- Number of Survivors with current open applications 2,127
- Number of Survivors awaiting initial assignment: 0
How many people can apply?
To be eligible to apply to Caranua, a person must have spent time in an institution as a child, and received an award through settlement, Court or the Residential Institutions Redress Board. Our Application Form Part 1 allows us to check whether someone can apply. Once we receive the form, we usually do this in ten working days. The number of Part 1 applications received up to the 28th of February is 6,543. Of these 5,976 survivors have been deemed eligible to apply.
Current Status of Applications
After an applicant is deemed eligible to apply, we ask them for identification documents. Once their identification documents are verified, the next step is that they are allocated an Application Advisor, who will work with them on their application for services.
As of the 28th of February, there were no survivors who have yet to receive services, who are waiting to be assigned an Advisor. There are currently over 2,000 survivors working with an Advisor, most of whom are first time applicants. There is no-one who has already received services and who has submitted a reapplication, who is waiting to be assigned an Application Advisor.
| Status Summary | Subtotal |
| Number of Survivors with current open applications | Total: 2,127
Initial: 1884 Repeat 1: 211 Repeat 2:19 Repeat 3: 2 Repeat Post Cessation: 11 |
| Waiting first time assignment | 0 |
| Waiting repeat assignment | 0 |
99 Survivors assigned to an application advisor in 2019
| Month | Initial | Repeat 1 | Repeat 2 | Repeat 3 | Repeat 4 | Repeat Post Cessation | Grand Total |
| Jan | 7 | 15 | 4 | 3 | 1 | 1 | 31 |
| Feb | 67 | 0 | 1 | 0 | 0 | 0 | 68 |
| Grand Total | 74 | 15 | 5 | 3 | 1 | 1 | 99 |
Complaints made to Caranua 2014-2019
| Stage | Grand Total | ||||
| Date of Initial Complaint | Stage 1 | Stage 2 | Stage 3 | ||
| 2014 | Record Count | 2 | 1 | 0 | 3 |
| 2015 | Record Count | 41 | 27 | 2 | 70 |
| 2016 | Record Count | 56 | 25 | 3 | 84 |
| 2017 | Record Count | 39 | 20 | 4 | 63 |
| 2018 | Record Count | 36 | 6 | 1 | 43 |
| 2019 | Record Count | 3 | 0 | 0 | 3 |
| Grand Total | Record Count | 177 | 79 | 10 | 266 |
Feedback received 2014-2019
| Date Feedback Received | Grand Total | |||||||
| Nature of Feedback | CY2014 | CY2015 | CY2016 | CY2017 | CY2018 | CY2019 | ||
| Suggestions for Improvement | Record Count | 0 | 11 | 53 | 40 | 9 | 0 | 113 |
| Positive Feedback | Record Count | 1 | 3 | 72 | 378 | 328 | 42 | 824 |
| Grand Total | Record Count | 1 | 14 | 125 | 418 | 337 | 42 | 937 |
Payments and spend (to end of February 2019)
To the end of February 2019, we had spent €82.5 million on services as follows:
| Applications Value by Category Type | Cumulative |
| Health | €21.4 million |
| Housing | €59.5 million |
| Education | €1.31 million |
| Exceptional Needs | €247,000 |
| Grand Total | €82.5 million |