We publish regular updates on applications to Caranua and this one provides information to the 31st of March 2019
We have now:
- Received Part 1 applications from 6,375 applicants
- Confirmed eligibility for 5,971
- Number of Survivors with current open applications 2,025
- Number of Survivors awaiting initial assignment: 0
How many people can apply?
To be eligible to apply to Caranua, a person must have spent time in an institution as a child, and received an award through settlement, Court or the Residential Institutions Redress Board. Our Application Form Part 1 allows us to check whether someone can apply. Once we receive the form, we usually do this in ten working days. The number of Part 1 applications received up to the 31st of March is 6,375. Of these 5,971 survivors have been deemed eligible to apply.
Current Status of Applications
After an applicant is deemed eligible to apply, we ask them for identification documents. Once their identification documents are verified, the next step is that they are allocated an Application Advisor, who will work with them on their application for services.
As of the 31st of March, there were no survivors who have yet to receive services, who are waiting to be assigned an Advisor. There are currently over 2,000 survivors working with an Advisor, most of whom are first time applicants. There is no-one who has already received services and who has submitted a reapplication, who is waiting to be assigned an Application Advisor.
| Status Summary | Subtotal |
| Number of Survivors with current open applications | Total: 2,025
Initial: 1,832 Repeat 1: 177 Repeat 2: 19 Repeat 3: 2 Repeat Post Cessation: 16 |
| Waiting first time assignment | 0 |
| Waiting repeat assignment | 0 |
312 Survivors assigned to an application advisor in 2019
| Month | Initial | Repeat 1 | Repeat 2 | Repeat 3 | Repeat 4 | Repeat Post Cessation | Initial Post Cessation | Grand Total |
| Jan | 10 | 20 | 5 | 3 | 1 | 1 | 0 | 40 |
| Feb | 262 | 0 | 1 | 0 | 0 | 1 | 0 | 264 |
| Mar | 2 | 0 | 0 | 0 | 0 | 0 | 1 | 3 |
| Apr | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 5 |
| Grand Total | 279 | 20 | 6 | 3 | 1 | 2 | 1 | 312 |
Complaints made to Caranua 2014-2019
| Date of Initial Complaint | Stage 1 | Stage 2 | Stage 3 | Grand Total |
| 2014 | 2 | 1 | 0 | 3 |
| 2015 | 41 | 27 | 2 | 70 |
| 2016 | 56 | 25 | 3 | 84 |
| 2017 | 39 | 20 | 4 | 63 |
| 2018 | 37 | 6 | 1 | 44 |
| 2019 | 4 | 0 | 0 | 4 |
| Grand Total | 179 | 79 | 10 | 268 |
Feedback received 2014-2019
| Date Feedback Received | Grand Total | ||||||
| Nature of Feedback | CY2014 | CY2015 | CY2016 | CY2017 | CY2018 | CY2019 | |
| Suggestions for Improvement | 0 | 11 | 53 | 40 | 9 | 0 | 113 |
| Positive Feedback | 1 | 3 | 72 | 378 | 328 | 72 | 854 |
| Grand Total | 1 | 14 | 125 | 418 | 337 | 72 | 967 |
Payments and spend (to end of March 2019)
To the end of March 2019, we had spent €83.7 million on services as follows:
| Applications Value by Category Type | Cumulative |
| Health | €21.7 million |
| Housing | €60.4 million |
| Education | €1.32 million |
| Exceptional Needs | €0.266 million |
| Grand Total | €83.7 million |