News & Events

€83.7 million spent on services

We publish regular updates on applications to Caranua and this one provides information to the 31st of March 2019

We have now:

  • Received Part 1 applications from 6,375 applicants
  • Confirmed eligibility for 5,971
  • Number of Survivors with current open applications 2,025
  • Number of Survivors awaiting initial assignment: 0


How many people can apply?

To be eligible to apply to Caranua, a person must have spent time in an institution as a child, and received an award through settlement, Court or the Residential Institutions Redress Board. Our Application Form Part 1 allows us to check whether someone can apply. Once we receive the form, we usually do this in ten working days. The number of Part 1 applications received up to the 31st of March is 6,375. Of these 5,971 survivors have been deemed eligible to apply.

Current Status of Applications

After an applicant is deemed eligible to apply, we ask them for identification documents. Once their identification documents are verified, the next step is that they are allocated an Application Advisor, who will work with them on their application for services.

As of the 31st of March, there were no survivors who have yet to receive services, who are waiting to be assigned an Advisor. There are currently over 2,000 survivors working with an Advisor, most of whom are first time applicants. There is no-one who has already received services and who has submitted a reapplication, who is waiting to be assigned an Application Advisor.

 

Status Summary Subtotal
Number of Survivors with current open applications Total:                    2,025

Initial:                    1,832

Repeat 1:              177

Repeat 2:              19

Repeat 3:              2

Repeat Post Cessation: 16

Waiting first time assignment 0
Waiting repeat assignment 0

 

312 Survivors assigned to an application advisor in 2019

  

Month Initial Repeat 1 Repeat 2 Repeat 3 Repeat 4 Repeat Post Cessation Initial Post Cessation Grand Total
Jan 10 20 5 3 1 1 0 40
Feb 262 0 1 0 0 1 0 264
Mar 2 0 0 0 0 0 1 3
Apr 5 0 0 0 0 0 0 5
Grand Total 279 20 6 3 1 2 1 312

 

Complaints made to Caranua 2014-2019

  

Date of Initial Complaint Stage 1 Stage 2 Stage 3 Grand Total
2014 2 1 0 3
2015 41 27 2 70
2016 56 25 3 84
2017 39 20 4 63
2018 37 6 1 44
2019 4 0 0 4
Grand Total 179 79 10 268

 

Feedback received 2014-2019 

Date Feedback Received Grand Total
Nature of Feedback CY2014 CY2015 CY2016 CY2017 CY2018 CY2019
Suggestions for Improvement 0 11 53 40 9 0 113
Positive Feedback 1 3 72 378 328 72 854
Grand Total 1 14 125 418 337 72 967

 

Payments and spend (to end of March 2019)

To the end of March 2019, we had spent €83.7 million on services as follows:

Applications Value by Category Type Cumulative
Health €21.7 million
Housing €60.4 million
Education €1.32 million
Exceptional Needs €0.266 million
Grand Total €83.7 million