We publish regular updates on applications to Caranua and this one provides information to the 30th April 2019.
We have now:
- Received Part 1 applications from 6,540 applicants
- Confirmed eligibility for 5,977
- Number of Survivors with current open applications 1,882
- Number of Survivors awaiting initial assignment: 0
How many people can apply?
To be eligible to apply to Caranua, a person must have spent time in an institution as a child, and received an award through settlement, Court or the Residential Institutions Redress Board. Our Application Form Part 1 allows us to check whether someone can apply. Once we receive the form, we usually do this in ten working days. The number of Part 1 applications received up to the 30th of April is 6,540. Of these 5,977 survivors have been deemed eligible to apply.
Current Status of Applications
After an applicant is deemed eligible to apply, we ask them for identification documents. Once their identification documents are verified, the next step is that they are allocated an Application Advisor, who will work with them on their application for services.
As of the 30th of April, there were no survivors who have yet to receive services, who are waiting to be assigned an Advisor. There are currently almost 2,000 survivors working with an Advisor, most of whom are first time applicants. There is no-one who has already received services and who has submitted a reapplication, who is waiting to be assigned an Application Advisor.
| Status Summary | Subtotal |
| Number of Survivors with current open applications | Total: 1,882
Initial: 1,720 Repeat 1: 146 Repeat 2: 13 Repeat 3: 1 Repeat Post Cessation: 2 |
| Waiting first time assignment | 0 |
| Waiting repeat assignment | 0 |
313 Survivors assigned to an application advisor in 2019
| Month | Initial | Repeat 1 | Repeat 2 | Repeat 3 | Repeat 4 | Repeat Post Cessation | Initial Post Cessation | Grand Total |
| Jan | 10 | 20 | 5 | 3 | 1 | 1 | 0 | 40 |
| Feb | 262 | 0 | 1 | 0 | 0 | 1 | 0 | 264 |
| Mar | 2 | 0 | 0 | 0 | 0 | 0 | 1 | 3 |
| Apr | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 5 |
| May | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Grand Total | 280 | 20 | 6 | 3 | 1 | 2 | 1 | 313 |
Complaints made to Caranua 2014-2019
| Date of Initial Complaint | Stage 1 | Stage 2 | Stage 3 | Grand Total |
| 2014 | 2 | 1 | 0 | 3 |
| 2015 | 41 | 27 | 2 | 70 |
| 2016 | 56 | 25 | 3 | 84 |
| 2017 | 39 | 20 | 4 | 63 |
| 2018 | 37 | 6 | 1 | 44 |
| 2019 | 5 | 0 | 0 | 5 |
| Grand Total | 180 | 79 | 10 | 269 |
Feedback received 2014-2019
| Date Feedback Received | Grand Total | ||||||
| Nature of Feedback | CY2014 | CY2015 | CY2016 | CY2017 | CY2018 | CY2019 | |
| Suggestions for Improvement | 0 | 11 | 53 | 40 | 9 | 0 | 113 |
| Positive Feedback | 1 | 3 | 72 | 378 | 328 | 88 | 870 |
| Grand Total | 1 | 14 | 125 | 418 | 337 | 88 | 983 |
Payments and spend (to end of April 2019)
To the end of April 2019, we had spent €85 million on services as follows:
| Applications Value by Category Type | Cumulative |
| Health | €22.1 million |
| Housing | €61.3 million |
| Education | €1.33 million |
| Exceptional Needs | €0.273 million |
| Grand Total | €85 million |