News & Events

€71 million spent on services

We publish regular updates on applications to Caranua and this one provides information to the 31st March 2018

We have now:

  • Received Part 1 applications from 6,160 people.
  • Paid out over €71 million.
  • Made payments to 5,068 people.

How many people can apply?
To be eligible to apply to Caranua, a person must have spent time in an institution as a child, and received an award through settlement, Court or the Residential Institutions Redress Board. Our Application Form Part 1 allows us to check whether someone can apply. Once we receive the form, we usually do this in ten working days. The number of Part 1 applications received up to the 31st March 2018 is 6,160. Of these 5,576 have been deemed eligible to apply.

Current Status of Applications
After an applicant is deemed eligible to apply, we ask them for identification documents. Once their identification documents are verified, the next step is that they are allocated an Application Advisor, who will work with them on their application for services.

As at the 31st March, there were 206 people who have yet to receive services, who are waiting to be assigned an Advisor. There are currently over 2,200 people working with an Advisor. There are 268 people, who have already received services and who have submitted a repeat application, who are waiting to be assigned an Application Advisor.

Status Summary Subtotal
Waiting First Assignment 206
Nos of Survivors currently assigned to Advisors 2,451 (average 204 applicants per Advisor)
Repeat applications awaiting assignment 154


Payments and spend (to end March 2018)

To the end of March 2018 we had spent €76.7 million on services as follows:

Applications Value by Category Type Cumulative
Health €18.9 million
Housing €50.5 million
Education €1.3 million
Exceptional Needs €192,451
Total Value of Applications Paid €71 million

Feedback received January – March 2018

January – March 2018
Nature of Feedback Grand Total
Other 1
Suggestions for Improvement 3
Positive Feedback 89
Grand Total 93

Complaints received January – March 2018

Stage 1 Stage 2 Grand Total
January – March 2018 6 2 8