News & Events

Update – January to March 2014

Caranua began accepting applications on January 6th. This report provides an overview of the application process and the number of applications received and the point they are at in the process.

We can only accept applications from people who are eligible to apply to us.  The first part in the process is an assessment of returned Application Form Part 1.  This form, which provides name, address and date of birth allows us to verify that an individual is eligible to apply, either by checking these details against the information that we have from the Residential Institutions Redress Board or where someone has received a court award, by checking the order.

Once someone is verified as eligible, they are then sent a letter, asking for evidence of identity.  When this evidence is received, an acknowledgement is sent from Caranua. The next step is that the applicant will receive a telephone call from one of our Application Advisors.  The purpose of the call is to talk about what it is the person is thinking of applying for, and to provide any assistance or further information about applying for services.  Where someone knows what it is they want to apply for, an application can be processed immediately.  It has been possible to address urgent needs at this stage, particularly in the areas of dental and medical interventions, orthopaedic equipment and home repairs.  At this stage assessments can be arranged if necessary, or referral made to someone locally who can provide face to face assistance.  Many people who reach this stage are not yet ready to make an application and have made an application “because they can” rather than because they have specific needs.  Once they decide that they want to apply for services they can contact Caranua and pick up the process from that point.

The table below shows the status of applications

Applications received2345

Verified as eligible2145

Deemed ineligible20

Evidence of identity received and verified504

Applicants who have received telephone calls from an Applications Advisor73

Applications approved26

Payments made38

Click below for  Further information about applications received from January to March 2014

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January to March 2014 Updates

Update on applications to Caranua January to March 2014
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