Frequently Asked Questions

Some questions about how Caranua was set up, and how the Fund is being administered, are answered here.

Establishment of Caranua

Here you can find out more about how and why we were established.

Starting the application process

This section will answer your questions on how to start your application to Caranua

Identity documents

Here are questions and answers to them, on sending in your identity documents

Applying for services: Everything you need to know about applying for support from Caranua

When you are verified as being eligible to apply to Caranua you can apply for services. There is more information on this here.

Service provider and supporting documentation

We will need professional recommendations, in addition to quotes and invoices in order to pay for services. There is more information on this here.

Appealing decisions

You can appeal decisions on eligibility and approved services. There is more information on this, in this section.

Making payments

Once an application has been approved, a payment will be made. Here is some more information on how payments are made

Completed applications

Here is information on completed applications

Changes in June 2016

Changes to Caranua’s services and criteria were introduced in June 2016. We have more information on this here.

Communicating with Caranua

Your questions on getting in touch with Caranua are answered here